General Terms and Conditions

Preliminary version. These terms are currently being finalised from a legal perspective; the revised version will appear here. For questions, please contact us at mail@leno-innovations.com.

1. Scope and Contracting Party

These terms apply to all contracts for website packages and additional services provided by LENO Innovations Ltd (DIFC, Dubai) — hereinafter referred to as "LENO". The offer is directed exclusively at entrepreneurs within the meaning of § 14 BGB (traders, self-employed individuals, companies); contracts with consumers are not concluded.

2. Services

LENO creates and operates the customer's website in accordance with the chosen package (Basic, Comfort or Premium). The scope per package is as specified on the order page; hosting, domain, SSL encryption and technical maintenance are included. Additional services (innovation units) are commissioned and invoiced separately.

3. Prices and Payment

The prices shown at the time of ordering apply, plus the one-time setup fee. All prices are net. VAT is not charged: As a service provided by a company based abroad to entrepreneurs in Germany, the reverse-charge procedure applies — the recipient of the service is liable for VAT (§ 13b UStG). Payment is made via the payment service provider Stripe (monthly or annually in advance).

4. Contract Term and Termination

The contract has a minimum term of 24 months and is subsequently renewed for 12 months at a time, unless terminated with 3 months' notice before the end of the respective term. Termination must be in text form (an e-mail to mail@leno-innovations.com is sufficient). The right to extraordinary termination for good cause remains unaffected. The chosen payment method (monthly or annually) only affects the billing cycle, not the contract term.

5. Content and Rights

Content provided by the customer remains the property of the customer. Upon termination of the contract, LENO will assist with the transfer of the domain and content.

6. Final Provisions

Should individual provisions be invalid, the remainder of the contract remains valid. Further provisions (including liability, applicable law and jurisdiction) will be added with the legally reviewed final version.

As of: 27.08.2026 — preliminary version.